CALL CENTER: (02) 7801 6940 | WORKING HOURS: Mon–Fri 9am–5pm | OUR LOCATION: 48 Bentley Street, Wetherill Park NSW 2164
Reliable Sea Freight to Philippines from Australia
Trusted by families and businesses to move what matters most.
- 20+ years experience
- Family - focused
- Transparent rates
- On-time delivery
Get Your Free, No-Obligation Quote
Whether you are moving your home or expanding your business, we make international shipping simple. Fill out the form below, and we’ll provide a comprehensive quote tailored to your needs.
We will contact you within 24 hours of your enquiry.
Why Choose Star Moving?
Sea Freight to Philippines Made Simple
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Customer Reviews
They could not have been nicer and went above and beyond to help me with the disarray of boxes that had been badly labelled and packaged.
They worked so hard and I could not be more grateful that they turned a stressful situation into a productive and positive day. Highly recommend!!!
This time as well had a very positive experience. The owner was professional and straightforward about the pricing, clearly explaining the costs upfront so there were no surprises on moving day.
The moving crew was courteous and respectful throughout the job, handling everything with care. I especially appreciated that they covered the mattresses before moving them.
Overall, a smooth experience. Definitely would recommend them.
Although there were a few delays with the final delivery, the team kept me informed throughout the process, and I always received prompt responses to my emails. I truly appreciate their transparency and support. I would definitely recommend their services
I had a great experience with Star Moving Australia. They handled my customs clearance smoothly and professionally, keeping me informed at every step of the process. All documentation was managed efficiently, which made the whole experience stress-free.
What really stood out was their door-to-door delivery service. Once customs clearance was completed, my shipment was delivered safely to my home on time and in perfect condition. The team was responsive, knowledgeable, and very easy to deal with.
Highly recommend Star Moving Australia for anyone looking for a reliable customs clearance agent and home delivery service.
Well organised and punctual
Thanks Arpan and team for all your support and cooperation.
Highly Recommended!
It was seamless, they dealt with every potential issue very carefully thus resulting in all my properties being delivered in perfect condition. Their communication was excellent as they kept me posted on everything while at the same time acting fast on any queries raised.
In addition to arriving on time, the movers were also friendly towards me and treated my property well. They made moving stress-free hence ensuring that I settled into my new home in Sydney without much hassle.
They went above and beyond my expectations and their service is highly appreciated!
FCL vs LCL — Which Option Should You Choose?
| Feature | FCL (Full Container Load) | LCL (Less than Container Load) |
|---|---|---|
| Container Use | Entire container | Shared space |
| Ideal For | Large household / business | Small or medium loads |
| Cost Efficiency | Lower per m³ rate | Lower upfront cost |
| Delivery Time | Faster, direct routes | Slightly longer |
| Security | Exclusive use | Shared container |
Sea Freight vs Air Freight
| Factor | Sea Freight | Air Freight |
|---|---|---|
| Cost | More affordable for bulk cargo | Higher for heavy loads |
| Cargo Size | Suits large volumes | Limited by weight |
| Environmental Impact | Lower emissions | Higher carbon output |
| Best For | Furniture, commercial cargo | Urgent small shipments |
Frequently Asked Questions
What types of services do you offer for shipping to Philippines?
We offer a full range of sea freight services, including full container load (FCL), less than container load (LCL), and door-to-door delivery. We handle everything from household goods to commercial cargo and vehicles.
Do you handle both household moves and commercial shipments?
Yes, we specialize in both personal moves for families and large-scale commercial cargo. Our services are tailored to meet the specific needs of your shipment.
Can you help with packing and crating?
Absolutely. We offer professional packing and crating services to ensure your items are securely prepared for the international transit, minimizing any risk of damage.
Is my shipment insured during transit?
We offer comprehensive insurance options to provide you with complete peace of mind. Our team can discuss the best coverage plan for your specific shipment.
What if I only have a small amount of goods to ship?
For smaller shipments, our Less than Container Load (LCL) service is the perfect solution. Your items will be consolidated with others to provide a cost-effective shipping method.
How is a shipping quote calculated?
Your quote is based on several factors, including the volume (cubic meters) or weight of your goods, the type of service (FCL vs. LCL), and any special handling or customs requirements. Our quotes are transparent with no hidden fees.
Are there any hidden costs?
We pride ourselves on transparent pricing. Our detailed quote will outline all costs from origin to destination, so you know exactly what to expect.
What payment methods do you accept?
We accept a variety of payment methods, including bank transfers and credit card payments. Our team will provide you with all the necessary details.
When is payment required?
Payment is typically split into two parts: an initial deposit to confirm your booking and the final balance before your goods are shipped. Specific details will be provided in your quote.
How can I get a quote?
You can get a free quote by filling out the form on this page. We will review your details and get back to you with a comprehensive quote within 4 hours.
How long does sea freight to Philippines typically take?
Transit times can vary based on the departure and arrival ports, but typically range from 4 to 6 weeks. We provide real-time tracking so you can monitor your shipment’s progress.
Can I track my shipment?
Yes, all our shipments are trackable. You will receive a tracking number that allows you to monitor your container’s location from departure to arrival at the destination port.
What happens if my shipment is delayed?
While we strive for on-time delivery, unexpected delays can sometimes occur. We will notify you immediately of any changes to the schedule and provide you with regular updates on the new estimated arrival time.
How do I arrange for pickup of my goods in Australia?
Our door-to-door service includes pickup from your specified location in Australia. We will coordinate a suitable time with you and our logistics team to ensure a smooth collection process.
What happens at the destination port in Philippines?
Our local partners will handle the customs clearance and any necessary port formalities. If you have chosen our door-to-door service, your items will then be delivered directly to your final destination.
What documents are required for customs clearance in Philippines?
Required documents typically include a packing list, commercial invoice, bill of lading, and a copy of your passport or ID. Our team will guide you through the entire process to ensure all paperwork is correct.
How do I declare the value of my goods?
You will need to provide a detailed packing list with the declared value of each item. This information is crucial for customs and insurance purposes. Our team will assist you in completing this accurately.
What items are restricted or prohibited from shipping to Philippines?
Philippines has specific regulations on imported goods. Prohibited items generally include weapons, narcotics, and certain hazardous materials. We will provide you with a full list of restricted and prohibited items to ensure a smooth process.
Do I need to be present for customs clearance in Philippines?
No, our trusted local partners will handle all customs clearance procedures on your behalf. You can relax knowing the process is in expert hands.
What is a Bill of Lading?
A Bill of Lading is a legal document issued by a carrier to a shipper that details the type, quantity, and destination of the goods being shipped. It acts as a receipt of freight services and a contract of carriage.
Can you ship vehicles?
Yes, we have extensive experience shipping vehicles, including cars and motorbikes, from Australia to Philippines. We can guide you through the specific requirements and documentation needed for vehicle import.
Do you offer storage services?
Yes, we can arrange for short-term and long-term storage in both Australia and Philippines. Please let us know your specific needs in your quote request.
Can I ship a piano or other fragile items?
We specialize in handling fragile and high-value items. Our professional packing team uses specialized materials and techniques to ensure your delicate items, like pianos or antiques, are protected throughout their journey.
What if I need to change my delivery address?
If you need to change your delivery address, please contact us as soon as possible. We will do our best to accommodate the change, though it may be subject to additional fees depending on the stage of the shipment.
Do you offer special services for commercial clients?
Yes, we provide tailored logistics solutions for businesses, including project cargo, bulk shipments, and supply chain management. Contact us to discuss a customized plan for your business needs.
What should I do if my shipment arrives damaged or delayed?
While we take every precaution, if an issue arises, contact our support team immediately. We will work with you to resolve the matter promptly and transparently, and our insurance options provide peace of mind.
Who should I contact for support?
You can reach our dedicated support team by calling us at (02) 7801 6940 or by filling out the contact form on this page. We are available Mon–Fri, 9am–5pm.
How do I file an insurance claim?
If you have purchased insurance and need to file a claim, please contact our support team. We will provide you with the necessary forms and guide you through the process to ensure a swift resolution.
What is your policy on refunds?
Our refund policy depends on the specific circumstances and the stage of your shipment. We handle all requests on a case-by-case basis. Please contact us to discuss your situation.
How do I provide feedback on my experience?
We highly value your feedback. You can share your experience with us by calling our support line or by leaving a review on our social media pages. Your input helps us improve our services.
We move families, dreams, and what matters — not just boxes. Our family-focused approach ensures every move is handled with care.
Contact Us
Sydney (02) 7801 6940
Melbourne (03) 9448 8258
Mon – Fri (9 A.M. to 5 P.M.)
48 Bentley Street
Wetherill Park NSW 2164
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